Understanding User’s Behavior and Protection Strategy upon Losing, or Identifying Unauthorized Access to Online Account

A wide-range of personal and sensitive information are stored in users’ online accounts. Losing access, or an unauthorized access to one those accounts could put them into the risks privacy breach, cause financial loss, compromise their accessibility important documents. large body prior work focused on developing new schemes strategies protect security. However, there is a dearth existing literature understand contingency plans once they lose identify We addressed this gap our work, where we conducted semi-structured interview with 59 participants from three different countries: Bangladesh, Turkey, USA. Our findings reveal unawareness, misconceptions, concerns users, which refrain taking security-preserving steps also identified prevention that security further risks.